ALERT: I am currently working full-time on a kite show for Disney's Animal Kingdom, and am currently unable to ship out packages daily. Please be advised that I will only be able to ship out packages one day per week. Communication with me either on Facebook or through Email will also be subject to delays. Sorry for the inconvenience. -- John Lutter, Owner of Kite Stop.

Security Policy

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way using a SSL certificate. Our certificate is 2048-bit ready and protects your sensitive information with 128/256 bit encryption. When you are entering your information, please make sure you have a padlock displayed in your browser that signifies that you are on a secured connection.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Your Credit Card Information

We do not maintain credit card information on our server. When an order is placed, the credit card information is securely transferred to Paypal who does our credit card processing.

At no time do we retain your credit card information.

If you have any questions

  • Contact us via our live chat system by clicking on "Live Chat" or "Help" at the top of the screen
  • Email us directly at: [email protected]
  • Call us at : 321-613-8697

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